About Me

Academic Qualifications

1. Master in Business Administration, Universiti Tenaga Nasional, KSHAS, 2017
2. Bachelor in Business Admin Major in Marketing, Universiti Tenaga Nasional, KSHAS, 2013
3. SPM, Sekolah Menengah Sains Muar, Johor, 2007

Working Experiences

Courses Taught

1. AITD216 - Industrial Training
2. BITD214 - Industrial Training
3. BITD216 - Industrial Training
4. DBCD123 - E-Commerce
5. DBMD113 - Introduction to Multimedia
6. DBMD123 - Digital Business
7. DBMD213 - Database Management System
8. ECMD113 - Principles of Microeconomics
9. ECMF013 - Principles of Microeconomics
10. ETND213 - Basics of Entrepreneurship
11. EVLB223 - Entrepreneurship
12. EVMB223 - Entrepreneurship
13. KDKD113 - Kepimpinan dan Keusahawanan
14. MGMD123 - Principles of Management
15. MGMD133 - Business Communication
16. MGMD253 - International Business
17. MGMF033 - Introduction to Business Management
18. MKGD113 - Principles of Marketing
19. MKGD213 - Marketing Management
20. MKGD223 - Consumer and Buyer Behavior

Professional Bodies

Research Projects

Publications

1. Sarah Shahida Bte Awang, Khairul Nizam Bin Mat Karim, Mohd Anuar Awang Idris, Norazua Bt Abdul Rahman, Ahmad Imran Hassan, Azmer Ezwan Bin Abdullah, Norasmaizan Bt Yusoff @ Akil, maziah binti mokhtar, Nur Zeyana binti Taib; Guidelines For Preparing Final Examination Question (1St Edition - 2015); N/A; Type :Guidelines,Source Name :Guidelines For Preparing Final Examination Question (1st Edition - 2015), Volume :1, Issue No :0, Article ID :0, Page Start :1, Page End : 30, ISSN :0, Publisher :0; 01 Jun 2015; Other; None
2. Sarah Shahida Bte Awang, Azmer Ezwan Bin Abdullah, Norasmaizan Bt Yusoff @ Akil, maziah binti mokhtar, Nur Zeyana binti Taib; Guidelines For Preparing Final Examination Question Committee Of First Edition - (Updated June 2016); N/A; Type :Guidelines,Source Name :Guidelines For Preparing Final Examination Question Committee of First Edition - (updated June 2016), Volume :2, Issue No :00, Article ID :0, Page Start :1, Page End : 30, ISSN :0, Publisher :0; 01 Jun 2016; Other; None
3. maziah binti mokhtar, Sarah Shahida Bte Awang, Azmer Ezwan Bin Abdullah, Norasmaizan Bt Yusoff @ Akil, Nur Zeyana binti Taib; Guidelines For Preparing Final Examination Question ; Guidelines For Preparing Final Examination Question ; Type :Guidelines,Source Name :GUIDELINES FOR PREPARING FINAL EXAMINATION QUESTION , Volume :1, Issue No :0, Article ID :0, Page Start :1, Page End : 30, ISSN :0, Publisher :0; 01 Jun 2016; Other; None
4. Abdul Rahman Bin Zahari, Elinda Binti Esa, Azmer Ezwan Bin Abdullah; Intentions To Adopt Green Packaging Among Young Consumers: A Gender Analysis ; 9Th International Economics And Business Management Conference (Iebmc2019); ; 02 Nov 2019; Conference Proceeding; ISI
5. Hazwani Binti Mohammad Razin, Azmer Ezwan Bin Abdullah; Fdscoba.Wixsite.Com/Fdscoba; Na; Type :Blended Learning Modules,Source Name :Wixsite-Teaching Materials, Volume :1, Issue No :NA, Article ID :NA, Page Start :NA, Page End : NA, ISSN :NA, Publisher :NA; 12 Nov 2019; Other; None
6. Nor Hazlin Bte Nor Asshidin, Elinda Binti Esa, Khairul Nizam Bin Surbaini, Abdul Rahman Bin Zahari, Azmer Ezwan Bin Abdullah; The Effect Of Online Touchpoints On Utility Customers’ Experience ; International Symposium & Exhibition On Business And Accounting 2022; Volume :-, Issue No :-, Article ID :-, Page Start :-, Page End :-, ISSN :-; 28 Sep 2022; Conference Proceeding; Indexing In Progress
7. Azmer Ezwan Bin Abdullah, Shahidah Bt Ahmad Suhaimi, Nor Hafiza Binti Ahmad Agin, umi sakinah binti zakaria; The Effects Of Service Quality Of Courier Service In Malaysia Towards Customer Loyalty; International Journal Of Business Management; Volume :4, Issue No :1, Article ID :-, Page Start :8, Page End :15, ISSN :0127-9890; 01 Nov 2022; Journal; None
8. Abdul Rahman Bin Zahari, Elinda Binti Esa, Khairul Nizam Bin Surbaini, Nor Hazlin Bte Nor Asshidin, Azmer Ezwan Bin Abdullah; Online Touchpoints And Customer Effort: A Comparative Study Of Government And Local Authorities, Businesses, And Domestic Customers; Nurture; Volume :17, Issue No :3, Article ID :10.55951/nurture.v17i3.317, Page Start :281, Page End :292, ISSN :1994-1633; 18 Jun 2023; Journal; SCOPUS
9. Abdul Rahman Bin Zahari, Elinda Binti Esa, Nor Hazlin Bte Nor Asshidin, Khairul Nizam Bin Surbaini, Azmer Ezwan Bin Abdullah; The Study Of Customers’ Expectations And Real Experiences Using The Self-Service Kiosk; International Journal Of Professional Business Review; Volume :8, Issue No :8, Article ID :https://doi.org/10.26668/businessreview/2023.v8i8.2295, Page Start :1, Page End :21, ISSN :2525-3654; 08 Aug 2023; Journal; SCOPUS
10. Abdul Rahman Bin Zahari, Elinda Binti Esa, Nor Hazlin Bte Nor Asshidin, Khairul Nizam Bin Surbaini, Azmer Ezwan Bin Abdullah; Mobile Touchpoint And Customer Effort:A Case Of A Leading Energy Firm In Malaysia; Environment-Behaviour Proceedings Journal; ; 19 Sep 2023; Conference Proceeding; ISI
11. Abdul Rahman Bin Zahari, Elinda Binti Esa, Nor Hazlin Bte Nor Asshidin, Khairul Nizam Bin Surbaini, Azmer Ezwan Bin Abdullah; A Bibliometric Analysis Of Omnichannel And Customer Satisfaction; Environment-Behaviour Proceedings Journal; ; 19 Sep 2023; Conference Proceeding; ISI